Hotel Management Training with Ledgestone Hospitality
Ledgestone Hospitality, LLC prides itself in creating new and unique hospitality training programs that support multiple hotel brands. Our programs and ideology are built upon the premise that people want to learn to broaden their professional knowledge. Training is more than just a means to meet the business demands of today and tomorrow. It is a mechanism used to drive team member's satisfaction, which builds loyal guests, owners, and low turnover costs.
We will establish policies and procedures and develop hotel management training processes to ensure all employees have the tools and mindset to deliver exemplary service with guest satisfaction as their primary concern.
Ledgestone programs include:
- Customer Service
- Mystery Shopping
- Safety and Security
- OSHA Training
- Human Resources
- Sales Enhancement
- Best Practice Internet Marketing
- Social Networking
- Franchise Training
- Revenue Management
- Cost Controls
- Preventative Maintenance
- Quality Assurance
- Public Relations
- Community Involvement
- Leadership Development
In summary, our hospitality management training programs are designed to administer exceptional value and award winning service.